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Customer Testimonials

Ourr Home and Appliances is committed to delivering outstanding customer service and the most excellent discount home products. We deliver our customers the most extensive range of appliances straight from surplus lots and open box retail suppliers. We’re focused on repeat business and happy customers so  we go beyond the call of duty from the second we meet. Check out our extensive and glowing customer testimonials below and be sure to swing by the showroom to see our customer service in action!

Rachel Annett

Very knowledgeable and great customer service. Prices can’t be beat. Will definitely shop here again and again for any appliance needs.

Rachel Annett

Donna Chubb

We bought both our fridge and stove from Ourr appliance on Fanshawe park west. The store manger was very helpful. Enjoyed shopping there. The prices, and service were excellent. The sales person was helpful but not pushy.

Donna Chubb

Luan Anacleto

Consistent great customer service is what we’ve been getting from Vince eversince we discovered this store last month. Tried a couple of appliances when we first went there. So far so good, no issues. Washer and dryer are working just fine. Nobody can compete with their prices. We’ve gone a few more times since then as we are renovating our place and cottage. Brand name appliances, significant savings, amazing service. Yes, products may not be perfect or pristine but, that ain’t a surprise. They’re a “scratch n dent” store so, we know what we’re buying and what to expect. We’re also confident that Vince will take care of us if in case there’s something wrong with our purchase. Being in retail myself, I can tell when a sales person has the customer’s best interest in mind. I have sent friends to Vince already and they were not disappointed. I’ll be sending more customers to this store for sure.

Luan Anacleto

Yvonne Verberg

Vince is very helpful. He explained his business is an authorized dealership and the appliances come with a one year manufacturer’s warranty. I saved $651 after the delivery and removal charge. I cannot find the scratch or dent. Very pleased with my purchase so far. I will go back for future appliance purchases.

Yvonne Verberg

Kendra Gastmeier

Made the drive from kw today and was totally worth it. Found the fridge we had been pricing out and saved a ton! Great service not pushy at all, and gave us our space. Super friendly and easy to find! Will be back when we need to purchase another appliance.

Kendra Gastmeier

Simon Graham

Great service. The guy who helped us was very informative and we got a great price. Couldn’t recommend more

Simon Graham

Dave Hewitt

We were looking for a new washer! Ourr Home and Appliances was our first stop! Very friendly service from Vince, he set us up with exactly what we needed for a great price as well!!
Good selection,Highly recommend them!
Thank you!!!!

Dave Hewitt

Mike Faulds

This store has the best appliance deals in London!

Mike Faulds

Nathan Scott

We just purchased a LG induction oven. Thank you Vince. Very professional. They have a great selection to choose from.

Nathan Scott

Emily Adamou

I am new to appliances and had the pleasure of dealing with Dan and Vince! They not only helped me with information, but offered the best possible deal and options for my washer/dryer. Place is loaded with great products!

Emily Adamou

Christina Butcher

Great prices, friendly people that it, if you need new applications by far best place to shop

Christina Butcher

Karla Ann

In Stock.. good deals..owner and other man nice nice guys..thanks for deal on microwave. .

Karla Ann

Diane Van Alstyne

Great service, great selection and great prices. Thanks Vince for hooking us up with our new Maytag dryer.

Diane Van Alstyne

Stan Kokoszka

Great prices, great service, this should be your first stop if you are looking for a great deal on any appliances

Stan Kokoszka

Nathan Lozon

We found Ourr through a google search for scratch and dent dealers as we were looking to replace our washer and dryer, so my wide and I thought we would wander in a take a look around. We met Vince, who was great! He answered all of our questions, had tons of information about the washer and dryers in the store. He wasn’t pushy, gave us time and space to chat between ourselves. Overall we had an excellent experience! We walked in not expecting to buy and walked out with a brand new washer and dryer purchased and for cheaper than anywhere else we had seen the same brand/model in the city and ready to deliver in a couple weeks when our schedule permits it, not theirs. I will recommend paying Vince a visit to any friends/family that need appliances in the future and we will be back as well!

Nathan Lozon

Steve Miller

Amazing prices, not pushy at all! We had already picked our refrigerator out, then we saw their Facebook add. Got the fridge for 700 less than anywhere else in town had that model for! Super glad we went here, if you need appliances they are completely worth checking out. Reviews on google and Facebook speak for themselves folks!

We dealt with Vince!

The delivery is arranged through them but it’s privately done. You pay for delivery direct to the people who drop off your appliances.

Steve Miller

Abigail Hiemstra

Vince was very helpful and knowledgeable about the appliances. He helped us find exactly what we were looking for at unbeatable prices! We will definitely be back in the future.

Abigail Hiemstra

Stephen Zylawy

Probably the best place in London to get appliances.

Stephen Zylawy

Danny Kim

Vince is great and his prices are unbeatable. We priced out similar packages from big box stores and saved 4k going with Vince.

Also, all of our appliances were new in box (you can also get scratch/dented if you want). Not sure how he does it but do yourself a favour and at least check out his showroom.

Danny Kim

Susan Mak

I am very pleased with this store. I live 3 hours away from London, and was in the city for a few days to help my mother buy a new gas stove and dishwasher. Vince was very knowledgeable and helpful. He arranged for the speedy delivery and installation of my items. If you are looking to buy great quality “scratch and dent” appliances, this is the place to go to.

Susan Mak

Mauricio Vargas

They had a decent selection and were super helpful when trying to pick the right items. Definitely save some money here.

Mauricio Vargas

Nathaniel Ravensberg

Very friendly and helpful staff

Nathaniel Ravensberg

Rich Hamstra

I found the exact dishwasher I wanted and saved $130 from the “sale” price in a store nearby. Vince was very helpful. Just installed it last night and so far I’m happy with it

Rich Hamstra

Debbie Schell

I made a purchase of an over the range microwave. Although this was a fairly small purchase, Vince was very patient, informative and answered all my questions. The price was certainly right and shopping in a friendly, no pressure environment is always a bonus. I will definitely consider making this my first stop for future purchases. Thanks Vince and Dan for all your assistance and friendly service.

Debbie Schell

Anna Waz

Great service and selection. I was shopping for a small kitchen and needed compact appliances like 24″ range and 18″ dishwasher. Vince was a great help and if he doesnt have it in the showroom he can track something down for you. Recommended

Anna Waz

Sarah De Brabandere

Great service, friendly staff, unbeatable prices and quality products. Highly recommend to anyone looking for appliances to check this place out. It is well worth it.

Sarah De Brabandere

Jeff Lamb

Friendly service and knowledgeable on inventory. Can’t beat the prices. Much of the inventory is good as new without a mark on it and $100s cheaper.

Jeff Lamb

Yonatan Ab

All i can say is great customer service!! All of the staff members were informative and the pricing was great. I very happy and will be coming back for sure. Thanks for everything Vince!!

Yonatan Ab

Stacey A

Great experience! Vince was very knowledgeable and extremely helpful without being pushy at all. You can’t beat the prices or the service here! When we need another appliance, we will be making this our first (and most likely last) stop.

Stacey A

Jake Neufeld

Excellent service provided by Vince! Very good pricing and found exactly what we had wanted! Definitely go check them out!

Jake Neufeld

Mike Faulds

This store has the best appliance deals in London!

Mike Faulds

Susan Mak

I am very pleased with this store. I live 3 hours away from London, and was in the city for a few days to help my mother buy a new gas stove and dishwasher. Vince was very knowledgeable and helpful. He arranged for the speedy delivery and installation of my items. If you are looking to buy great quality “scratch and dent” appliances, this is the place to go to.

Susan Mak

Emily Adamou

I am new to appliances and had the pleasure of dealing with Dan and Vince! They not only helped me with information, but offered the best possible deal and options for my washer/dryer. Place is loaded with great products!

Emily Adamou

Yonatan Ab

All i can say is great customer service!! All of the staff members were informative and the pricing was great. I very happy and will be coming back for sure. Thanks for everything Vince!!

Yonatan Ab

Dave Hewitt

We were looking for a new washer! Ourr Home and Appliances was our first stop! Very friendly service from Vince, he set us up with exactly what we needed for a great price as well!!
Good selection,Highly recommend them!
Thank you!!!!

Dave Hewitt

Stacey A

Great experience! Vince was very knowledgeable and extremely helpful without being pushy at all. You can’t beat the prices or the service here! When we need another appliance, we will be making this our first (and most likely last) stop.

Stacey A

Stan Kokoszka

Great prices, great service, this should be your first stop if you are looking for a great deal on any appliances

Stan Kokoszka

Debbie Schell

I made a purchase of an over the range microwave. Although this was a fairly small purchase, Vince was very patient, informative and answered all my questions. The price was certainly right and shopping in a friendly, no pressure environment is always a bonus. I will definitely consider making this my first stop for future purchases. Thanks Vince and Dan for all your assistance and friendly service.

Debbie Schell

Nathan Lozon

We found Ourr through a google search for scratch and dent dealers as we were looking to replace our washer and dryer, so my wide and I thought we would wander in a take a look around. We met Vince, who was great! He answered all of our questions, had tons of information about the washer and dryers in the store. He wasn’t pushy, gave us time and space to chat between ourselves. Overall we had an excellent experience! We walked in not expecting to buy and walked out with a brand new washer and dryer purchased and for cheaper than anywhere else we had seen the same brand/model in the city and ready to deliver in a couple weeks when our schedule permits it, not theirs. I will recommend paying Vince a visit to any friends/family that need appliances in the future and we will be back as well!

Nathan Lozon

Nathaniel Ravensberg

Very friendly and helpful staff

Nathaniel Ravensberg

Rich Hamstra

I found the exact dishwasher I wanted and saved $130 from the “sale” price in a store nearby. Vince was very helpful. Just installed it last night and so far I’m happy with it

Rich Hamstra

Rachel Annett

Very knowledgeable and great customer service. Prices can’t be beat. Will definitely shop here again and again for any appliance needs.

Rachel Annett

Luan Anacleto

Consistent great customer service is what we’ve been getting from Vince eversince we discovered this store last month. Tried a couple of appliances when we first went there. So far so good, no issues. Washer and dryer are working just fine. Nobody can compete with their prices. We’ve gone a few more times since then as we are renovating our place and cottage. Brand name appliances, significant savings, amazing service. Yes, products may not be perfect or pristine but, that ain’t a surprise. They’re a “scratch n dent” store so, we know what we’re buying and what to expect. We’re also confident that Vince will take care of us if in case there’s something wrong with our purchase. Being in retail myself, I can tell when a sales person has the customer’s best interest in mind. I have sent friends to Vince already and they were not disappointed. I’ll be sending more customers to this store for sure.

Luan Anacleto

Jake Neufeld

Excellent service provided by Vince! Very good pricing and found exactly what we had wanted! Definitely go check them out!

Jake Neufeld

Yvonne Verberg

Vince is very helpful. He explained his business is an authorized dealership and the appliances come with a one year manufacturer’s warranty. I saved $651 after the delivery and removal charge. I cannot find the scratch or dent. Very pleased with my purchase so far. I will go back for future appliance purchases.

Yvonne Verberg

Anna Waz

Great service and selection. I was shopping for a small kitchen and needed compact appliances like 24″ range and 18″ dishwasher. Vince was a great help and if he doesnt have it in the showroom he can track something down for you. Recommended

Anna Waz

Nathan Scott

We just purchased a LG induction oven. Thank you Vince. Very professional. They have a great selection to choose from.

Nathan Scott

Donna Chubb

We bought both our fridge and stove from Ourr appliance on Fanshawe park west. The store manger was very helpful. Enjoyed shopping there. The prices, and service were excellent. The sales person was helpful but not pushy.

Donna Chubb

Mauricio Vargas

They had a decent selection and were super helpful when trying to pick the right items. Definitely save some money here.

Mauricio Vargas

Karla Ann

In Stock.. good deals..owner and other man nice nice guys..thanks for deal on microwave. .

Karla Ann

Diane Van Alstyne

Great service, great selection and great prices. Thanks Vince for hooking us up with our new Maytag dryer.

Diane Van Alstyne

Steve Miller

Amazing prices, not pushy at all! We had already picked our refrigerator out, then we saw their Facebook add. Got the fridge for 700 less than anywhere else in town had that model for! Super glad we went here, if you need appliances they are completely worth checking out. Reviews on google and Facebook speak for themselves folks!

We dealt with Vince!

The delivery is arranged through them but it’s privately done. You pay for delivery direct to the people who drop off your appliances.

Steve Miller

Abigail Hiemstra

Vince was very helpful and knowledgeable about the appliances. He helped us find exactly what we were looking for at unbeatable prices! We will definitely be back in the future.

Abigail Hiemstra

Sarah De Brabandere

Great service, friendly staff, unbeatable prices and quality products. Highly recommend to anyone looking for appliances to check this place out. It is well worth it.

Sarah De Brabandere

Jeff Lamb

Friendly service and knowledgeable on inventory. Can’t beat the prices. Much of the inventory is good as new without a mark on it and $100s cheaper.

Jeff Lamb

Christina Butcher

Great prices, friendly people that it, if you need new applications by far best place to shop

Christina Butcher

Kendra Gastmeier

Made the drive from kw today and was totally worth it. Found the fridge we had been pricing out and saved a ton! Great service not pushy at all, and gave us our space. Super friendly and easy to find! Will be back when we need to purchase another appliance.

Kendra Gastmeier

Danny Kim

Vince is great and his prices are unbeatable. We priced out similar packages from big box stores and saved 4k going with Vince.

Also, all of our appliances were new in box (you can also get scratch/dented if you want). Not sure how he does it but do yourself a favour and at least check out his showroom.

Danny Kim

Stephen Zylawy

Probably the best place in London to get appliances.

Stephen Zylawy

Simon Graham

Great service. The guy who helped us was very informative and we got a great price. Couldn’t recommend more

Simon Graham

Ourr Home and Appliances, proudly serving Southwestern Ontario, Middlesex County and surrounding area from our London Ontario showroom and discount appliance facility. Showcasing major brands such as Jenn-Air, KitchenAid, Whirlpool, Maytag, Amana, LG, Samsung, GE, Moffat, Inglis and large variety of kitchen appliances, laundry appliances and small appliances.

Come visit us today!

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